Solved: Prepaid card top-up from outside UK

AJ99 · ‎05-01-2022

I do not live in the UK.

I bought an O2 sim-card for using a phone in the UK. I want to continue to use that phone with that sim-card now that I am back in my country of residence.

The website will not allow me to use a card that has a billing address outside the uk.

Any idea how I can retain the use of the sim-card outside the uk+

cheers and kind regards

MI5 · ‎05-01-2022

@AJ99

Use the mobile top up site as listed in this guide Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-01-2022

@AJ99

Use the mobile top up site as listed in this guide Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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