Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
iam returning a faulty phone via insurance , they are sending a replacement out with dpd and iam to swap at the door, What address do i put on the returning parcel ? please x
I have an offer to get 30gb for £15 - so have topped up £15 but only have 15gb instead of 30gb, why is this?
Hi, I have just registered abd requested my sim card. Initially I didn't have a PAC code so I ticked to be supplied later. I now have this. Where can I add this information please?
I cannot receive or make calls since I changed my 02 plan to pay as you go. It's top up but all the calls I receive go straight to voicemail (that I cannot check) and all calls I make simply do not work. Does anyone know what it could be?
Hi I am a new O2 customer I bought a £10 double data so it was 7gb of data but doubled to 14gb data I only got the 7gb data should have automatically been added but wasn't
Hi all, I’ve just ordered a Big bundle PAYG sim which was the £10 per month 7GB data one, but there is a promotion where I’m supposed to get 14GB data instead. However it’s saying I only have 7GB. Am I missing something? thanks
I need to buy some data
Does anyone know if it's possible to have the 'bundle call' alert removed as it's very annoying every time I make a phone call to hear it?
I topped up my PAYG sim for the first time today with £10. I haven't used the phone for any calls, texts or data and the balance is now showing as £9.80. Can someone explain me why? Is there any way to find out what used up the 20p? I don't want to c...
i orded pay as you go sim card, registered and its writing Simplicity NO ALLOWANCE on tarrif, and i cant top up
