Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53168 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26991 Views
  • 19 replies
  • 2 kudos

Resolved! Unable to top up O2 sim in a call pendant

I am unable to check the balance and if necessary top up the sim in my mothers emergency call pendant - I check the balance once a month and this has not been a problem for a few years until today ...... O2 website stated a code has been sent to the ...

RayC by Level 1: Joiner
  • 638 Views
  • 4 replies
  • 0 kudos

Resolved! Leaving pay-as-you go

Hi there, I'm leaving O2 pay-as-you go. Do I need to do anything? I top up monthly, so I'll have a zero balance shortly after I no longer need my O2 sim. Sounds like they just deactivate the sim in 6 months, but I can't get a hold of anyone on the ph...

LilyB by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! Big talker

Sorry I meant to say that does anyone know if the big talker tariff will work on networks that piggyback on O2?. I look forward to receiving your replies. Many thanks Waffle

Waffle by Level 1: Joiner
  • 701 Views
  • 5 replies
  • 0 kudos

Resolved! Big talker

Hi can someone please help. I know that O2 have discontinued the big talker and classic pay as you go tariff. On eBay and Amazon they sell the big talker and international sims.Does anyone know if the new sims would have an option for the big talker ...

Waffle by Level 1: Joiner
  • 1196 Views
  • 6 replies
  • 0 kudos

Resolved! Double up Data

I purchased a sim with the double up data (30GB instead of 15GB) I’ve text DOUBLE to 2424 however the extra data has not been added. It’s still in date as the offer ends 22/6/22.

CT18 by Level 1: Joiner
  • 744 Views
  • 1 replies
  • 0 kudos

Resolved! How do I change length of time phone rings on Call Alert?

I want to use Call Alert on my Android smartphone, rather than Voicemail, as I don't get a lot of calls, which means calling 1710. However, when the phone is switched on the length of time the phone rings isn't very long. Can I change the length of t...

Anonymous by Not applicable
  • 1652 Views
  • 5 replies
  • 0 kudos

Resolved! Bolt ons

I have added bolt ons on my number and previous it showed me the exact balance and now it does not show. I would like the option that i can see my remaining bolt ons available.

SA7 by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos