Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! PAYG

Hi. My mum has broken her phone. It’s a flip top one so it’s very old! If I remove the number on her account will she automatically be refunded any credit balance? She’s now got a new phone and number. Thank you!

Phone not working in America

Can you please help topped up phone but arrived in New York and phone not able to connect to any service

Resolved! Data isn’t working

I’ve brought a new sim and my data isn’t working and I have a £15 bundle that is active and my data still isn’t working how come??

Resolved! Re pay as you go

Hi my number still havent moved to pay as you go

Resolved! O2 tariff

Why is o2 only taking £15 out of my account when it should be taking £20 for my bundle?

Resolved! PAYG SIM to use abroad in MiFi Unit

Hi, Can I purchase an O2 PAYG SIM Card to use in my wifi unit in Fuerteventura?

Resolved! FREE10 code not working

FREE10 code won't work, have done everything it's said to and still nothing. Also can't register for 02 rewards, can't find email address to contact o2 and can't get through to actual human

Resolved! Pay as you go sim

Hi basically it runs out on the 18th july however I’ve still got abit of data left what will happen to that because I can’t afford to pay for it this month.

Resolved! esim

Hi ,I wanted to set up esim on my Iphone. I called customer service. She did swap sim.Now my phone is not working. It's giving Invalid number.How can I revert back to normal. Thanks

Resolved! How do I swap phone number from one SIM card to another SIM card

How do I swap from one SIM card to another SIM card and keep my number

O2

Forum Posts