Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 56552 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 28500 Views
  • 19 replies
  • 2 kudos

Resolved! Data abroad

I am going abroad on holiday in July, my data never seems to work away, can you help?

hb4 by Level 1: Joiner
  • 819 Views
  • 4 replies
  • 0 kudos

Wait time for pay as you go an absolute joke

Anybody else had trouble activating SIM with a rolling plan? Currently on wait to speak to an advisor, 1hr 5 mins. Fully losing the will to live when it should just be an easy pop the SIM in and top up!

MrsRyan by Level 1: Joiner
  • 717 Views
  • 4 replies
  • 0 kudos

Resolved! I've just changed to a £10 rolling big bundle and topped up £10 but it's not showing on my account

I've just changed to a £10 rolling big bundle and topped up £10 but it's not showing on my account and the £10 credit had been taken from my account but it's still showing I'm on my old tariff. Why and how long does it take to change because I need t...

1oasis2 by Level 1: Joiner
  • 500 Views
  • 1 replies
  • 0 kudos

Lost credit

Hi, bought a new phone with a £10 top up put new SIM in phone and it obviously took the credit then I swapped new number for old number now saying no balance. Why?

NG11 by Level 1: Joiner
  • 494 Views
  • 3 replies
  • 0 kudos

Resolved! PAYG credit

I have accumulated a bit of credit on my pay as you go account. Is there any chance I can get a refund for this as my partner is adding me to his network.

Lell by Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Signing in

“The information you provided does not match our records” Is the username or password wrong? O2 can’t access my details almost like the account is locked.

L80 by Level 1: Joiner
  • 597 Views
  • 2 replies
  • 0 kudos

Waiting for PAYG

I have been waiting over 9 hours to speak to PAYG team

IH1 by Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

Resolved! Pac code

Can i have pac code From my other number which is blocked i cant send text From the number [Removed] pac code Please to [Removed]**Personal info**