Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51459 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26038 Views
  • 19 replies
  • 2 kudos

Resolved! I cannot top my phone

My phone no. [personal details removed], I found that I forgot to top-up my phone, now I sm try to top up my phone no, I log in O2 but message showing to contact O2, can I top up my phone number again?

Arion by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Top-up Issue

I recently topped up my phone but did not receive any of the data or benefits

Silver by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Refund

today I purchased a £10 voucher for a top up and £2 got taken out of my account for a bolt on that I forgot to remove dose anyone know how I can refund this

shahan by Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer to O2

I'm currently with Vodafone Pay as you go and would like to transfer to O2 Pay as you go. The local store in Horsham tells me that they cannot do it in-store. How do I go about it?Peter

Peter480 by Level 1: Joiner
  • 1003 Views
  • 8 replies
  • 0 kudos

Resolved! wont take money for data

i have topped up but ti hasent took my money and gave me my free caLLS OR TEXT

Resolved! Call waiting on my Samsung A3 phone

Yesterday, during network problems with sending texts and making calls, now resolved, I went into my Phone Settings and turned off Call Waiting (I don't know why really) and today I thought I would turn it back on but when I try to do so after a few ...

HHGTTG by Level 3: Thinker
  • 1068 Views
  • 4 replies
  • 0 kudos

Resolved! Top up

Sir/Madam, I am using a what's suppose to be a data o2 sim card in my mini ipad and wish to know how to top up tis sim card? Kind regards, Lester McKissack

Mac70 by Level 1: Joiner
  • 569 Views
  • 1 replies
  • 0 kudos

O2 taking my credit without my permission for data

Absolutely fed up with O2 taking credit automatically when I try and access the Internet when I've run out of data. If I've run out, then tell me and ask my permission instead of assuming I have to go online. More often than not, I don't urgently nee...

Claire707 by Level 1: Joiner
  • 620 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock my phone

Dear o2 My all bills was already paid over then month ago and my phone is still blocked I can't have any phone calls and incoming calls and messages Please help and unlock my phone as soon as possible Also I was trying to contact with you by the cust...

Resolved! No LTE/4G this afternoon!

Can't send/receive texts or phone calls possibly this afternoon. Went into Settings /mobile network and switched to 3G/2G and everything works again on that setting. Network shown now is H+ but better than nothing. Downdetector shows O2 problems this...

HHGTTG by Level 3: Thinker
  • 667 Views
  • 2 replies
  • 0 kudos