Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Different country card

Hi there, is it possible to top up my balance with a debit card from a different country?

Resolved! Withheld numbers

Hi I was just wondering is there a way to check if your phone/network accepts calls from withheld numbers

Resolved! Frozen account

Hi

Resolved! Error 0

I get error 0 when l text on my new phone, Samsung a53.

Resolved! Sim replacement

I lost my another sim, i fit in a GPS tracker for my bike but got stolen, and now i need replace for a new sim with my old number. [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Resolved! A payment has gone out of my bank Acc as fiercer debit

A payment has gone out of my bank account as direct debit when I am on pay as you go the payment was £12.00 taken from my bank account I am not on contract I am pay as you go I need that money back in my account as I top up my phone myself

Resolved! Change tariff renewal date immediately

Could you please change renewal date from now not from 19th please?

Resolved! Payg purchase of phone and using giff gaff sim

Hi I'm looking at purchasing a phone from O2 I have a couple of questions before I make my mind up • is the up front cost of phone a one off payment and then the phone is yours. • can you use a giff gaff simcard in the phone as it runs on O2 network....

Resolved! Increase spend cap

How do increase my spend cap

Resolved! PAC

I’m looking to get my PAC code to switch my number to another sim

O2

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