Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67283 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35120 Views
  • 19 replies
  • 2 kudos

payment for rolling plan

Hello, O2 does not take payment from O2 balance since i cancel subscription via card, help!?

ghosted by Level 1: Joiner
  • 602 Views
  • 2 replies
  • 0 kudos

Voice Mail prompt Issue

My number is giving me voicemail prompt again and again, but when I'm calling on voicemail number it is saying no voicemail available, i am tired of the notifications. please help or reset my number

DK7 by Level 1: Joiner
  • 839 Views
  • 2 replies
  • 0 kudos

Resolved! Charged for the wrong bundle

I have just changed my bundle and instead of being charge the new amount I have been charged the old amount. How do I get this fixed as the data etc is all wrong

Stace0289 by Level 1: Joiner
  • 619 Views
  • 1 replies
  • 0 kudos

Resolved! Sim only for Alarm system

Hi I have an 02 sim card in my alarm system that texts me then rings me if its activated, now i put £10 on it when i got it but that ran out somehow without texting me or ringing me. so i put on another £20 & now its down to £13 without texting or ri...

Andy1137 by Level 1: Joiner
  • 1497 Views
  • 4 replies
  • 0 kudos

Resolved! Getting a refund of credit

Hi all I was wondering if any one could answer me a question, my husband died a couple of months ago and had an o2 pay as you go mobile with nearly £50 of credit on it, can anyone tell me if I can cancel his account and get a refund of the credit or ...

Mhc1 by Level 1: Joiner
  • 1458 Views
  • 2 replies
  • 0 kudos

Fall alarm sim pay as you go

i have a fall alarm sos device that can call and text if i fall and a sos button so i can call my wife all i need is a sim card were i prepay for these actions if neededwhat is the best for me

Craig18 by Level 1: Joiner
  • 553 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to switch from Big Bundle to Rolling Plan. Debit card details being declined.

Hi, I'm trying to switch from a Big Bundle to a Rolling Plan. However for whatever reason my debit card details are being declined. I keep getting the following message: "we cannot take your payment try a different card or try again". Don't know why ...

MayoExile by Level 1: Joiner
  • 1912 Views
  • 6 replies
  • 0 kudos