Solved: Re: Voicemail

mjbj · ‎31-07-2018

Hello

I've just changed handsets. On the phone I now have (Alcatel Pixi 4), I need to set up voicemail. I already know about 901, 1750 and 1760.

Under Call Settings, Voicemail, Setup, it asks for a number (so messages can be left). Is this the same number as for SMS (+447802 092035) ? I thought it was a different number.

Can anyone help please?

MI5 · ‎31-07-2018

Hi @mjbj
Just enter 901 in the voicemail settings screen.
https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-07-2018

Hi @mjbj
Just enter 901 in the voicemail settings screen.
https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

mjbj · ‎31-07-2018

Thanks, I'll try that

MI5 · ‎31-07-2018

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎02-08-2018

Hi @mjbj, did entering 901 in the voicemail settings screen as @MI5 sort this out? Let us know if you need further advice

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mjbj · ‎02-08-2018

Hello.

When my phone has been tuirned off (& voicemail on), I don't think anyone's tried to leave me a voicermail message yet, so I don't know for sure.

MI5 · ‎02-08-2018

Try calling yourself from a landline or other mobile.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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