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Upgrading to Ultimate Plan then downgrading after 14 days?

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JayM88
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‎15-02-2025 20:41 - edited ‎15-02-2025 20:42

‎15-02-2025 20:41 - edited ‎15-02-2025 20:42

Hi I am travelling to Dubai on Wednesday. It's going to cost me £6 a day for Travel Bolt. However, I am there for 14 days, so 14 x £6 = £84 !

It says if I had an "Ultimate Plan" then Dubai (UAE) is included free of charge.

Ultimate Plan is £34.49 / 24 month contract

My question is, although not morally correct, if I upgraded my plan to "Ultimate Plan" then exercised my right to cancel within 14 days...would my account revert back to my previous plan (which was a great offer I signed up for last year, £10 for 120gb/unlim mins) or will I no longer be an o2 customer as I've cancelled my plan.

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MI5
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on ‎15-02-2025 20:48

on ‎15-02-2025 20:48

@JayM88 

You won't get your old plan back unless it's still available to choose on the website.

They will just put you on something similar.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152321 Posts
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Registered:

on ‎15-02-2025 20:48

on ‎15-02-2025 20:48

@JayM88 

You won't get your old plan back unless it's still available to choose on the website.

They will just put you on something similar.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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on ‎15-02-2025 21:12

on ‎15-02-2025 21:12

Gone up to £7 per day now

Not sure if that makes the gamble more worthwhile 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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on ‎15-02-2025 22:24

on ‎15-02-2025 22:24

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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