This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Upgrading to Ultimate Plan then downgrading after 14 days?

Go to solution
JayM88
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎15-02-2025 20:41 - edited ‎15-02-2025 20:42

‎15-02-2025 20:41 - edited ‎15-02-2025 20:42

Hi I am travelling to Dubai on Wednesday. It's going to cost me £6 a day for Travel Bolt. However, I am there for 14 days, so 14 x £6 = £84 !

It says if I had an "Ultimate Plan" then Dubai (UAE) is included free of charge.

Ultimate Plan is £34.49 / 24 month contract

My question is, although not morally correct, if I upgraded my plan to "Ultimate Plan" then exercised my right to cancel within 14 days...would my account revert back to my previous plan (which was a great offer I signed up for last year, £10 for 120gb/unlim mins) or will I no longer be an o2 customer as I've cancelled my plan.

Message 1 of 4
341 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152646 Posts
  • 651 Topics
  • 29138 Solutions
Registered:

on ‎15-02-2025 20:48

on ‎15-02-2025 20:48

@JayM88 

You won't get your old plan back unless it's still available to choose on the website.

They will just put you on something similar.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
332 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152646 Posts
  • 651 Topics
  • 29138 Solutions
Registered:

on ‎15-02-2025 20:48

on ‎15-02-2025 20:48

@JayM88 

You won't get your old plan back unless it's still available to choose on the website.

They will just put you on something similar.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
333 Views
0 Kudos

Go to solution
Enlli
Level 69: Guiding Light
  • 9516 Posts
  • 80 Topics
  • 1868 Solutions
Registered:

on ‎15-02-2025 21:12

on ‎15-02-2025 21:12

Gone up to £7 per day now

Not sure if that makes the gamble more worthwhile 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
325 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 152646 Posts
  • 651 Topics
  • 29138 Solutions
Registered:

on ‎15-02-2025 22:24

on ‎15-02-2025 22:24

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
307 Views
0 Kudos
Top Kudoed Authors
View All
Top