cancel
Showing results for 
Search instead for 
Did you mean: 

Transferring credit

Mel12
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I set up 2 x Pay as you Go classic sims for my parents a couple of years ago. My Dad no longer has the ability to use a mobile and I wanted to transfer the credit to my mum's SIM. A call to customer services resulted in them saying that they no longer do this- transfer credit to another number, both sims are in my name. Anyone else had recent experience?

Message 1 of 5
68 Views
4 REPLIES 4

Bambino
Level 72: Oracle
  • 17982 Posts
  • 862 Topics
  • 1936 Solutions
Registered:

@Mel12 I think whoever you spoke to at O2 is telling you porkies. See this guide. If it doesn't help, try calling customer service again.

Migration & porting into O2 - O2 Community

If nothing works, perhaps @O2Emma can advise you.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 5
61 Views

O2Emma
  • 408 Posts
  • 0 Topics
  • 11 Solutions
Registered:

Hi @Bambino you making me work tonight 😀 I will pick this up thanks.

signature
Message 3 of 5
57 Views

O2Emma
O2 Support
O2 Support
  • 408 Posts
  • 0 Topics
  • 11 Solutions
Registered:

Hi @Mel12 I will need to send you a private message to look into it .

signature
Message 4 of 5
56 Views

Mel12
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

thank you I have sent a PM to Emma

Message 5 of 5
43 Views