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Andrea21
Level 1: Joiner
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I just made a topup and i didnt get my bundle ! And money has been charged
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MI5
Level 94: Supreme
  • 152278 Posts
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@Andrea21 

Your bundle only renews on your anniversary date.

Any top ups before that date are applied as credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152278 Posts
  • 651 Topics
  • 29042 Solutions
Registered:

@Andrea21 

Your bundle only renews on your anniversary date.

Any top ups before that date are applied as credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
444 Views