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Top up

oldboy
Level 1: Joiner
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on ‎22-01-2021 09:20

on ‎22-01-2021 09:20

why when I try to top does the site not recognise the renewal date on my credit card

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MI5
Level 94: Supreme
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on ‎22-01-2021 09:24

on ‎22-01-2021 09:24

@oldboy 

Have you tried the full year date format, ie 2021 or just 21?

Also month must be 2 digits, ie 01

All ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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