Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Lyca mobile top up vouchers

Hi, quick question, can you use a lyca mobile top up voucher on o2 and visa versa, I know you can do the same with Tesco vouchers

Resolved! Apple watch

If I don’t have a phone contract on o2 already, if I got an Apple Watch from o2 will it still work on my phone I have with another provider? Thankyou in advance for the help.

Resolved! Using PAC code with O2

Hi, is there a form I can fill in to bring my number from Vodafone to my O2 sim that I've had for a month please? Thanks

Resolved! Sim Card registration failed

Hi DudesMy sim has no signals and it's giving sim card registration failed error. Plz help me

Resolved! O2 SMS Message: You need a balance of at least £10 to renew your bundle or it will expire

HiI received the following message from O2:"You need a balance of at least £10 to renew your bundle or it will expire".I started using the sim card a month ago (October 14). And I only use it to receive sms messages.If I don't top up now, will I lose...

Resolved! Activating a new sim card

i have bought a new sim card but its not letting me activate it, i need a mobile broadband number but i do not know what that is, someone help me.

Resolved! Call waiting on Pay as you go?

Hi. Is there any way to activate call waiting on Pay as you go? Thanks in advance!J

Resolved! Changing PAYG Tariff

I am currently on a Pay As You Go Go Go Tariff with an auto payment set up for £10 monthly. This is tending not to give me enough data nowadays and I am thinking of switching to the £10 Big Data Bundle, but would like to know if I would still get my ...

Resolved! Top up new build issue

HiJust moved into a brand new house and I’m currently without broadband so I got a prepay sim from o2. My contract phone is with them so I know I get ok signal. I get the sim and put it in the phone and try to top up online and through myo2 but I can...

Resolved! Topping up my old simcard

Hello, I have bought a simcard which plans 7GB for 10GBP. However, I saw that 10GB is for 10GBP for now. If I top up my this simcard, will I get 7GB or 10 GB?

O2

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