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Top up voucher not working

stu-stout98
Level 1: Joiner
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on ‎31-07-2024 15:04

on ‎31-07-2024 15:04

Hi , I’m a o2 top up customer and my phone has ran out of data etc, I’ve tried phoning 4444 but it won’t ring out , and I need to use my top up voucher for my phone ! 

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TallTrees
Level 50: Versatile
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on ‎31-07-2024 15:11

on ‎31-07-2024 15:11

Hello @stu-stout98 

Welcome to the O2 community 

Read here

Guide How to Top Up (PAYG) 



HAPPINESS IS BEE SHAPED

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Oxonian
Level 33: Firestarter
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on ‎31-07-2024 20:59

on ‎31-07-2024 20:59

@stu-stout98 

 

Please see :-

 

Topup | O2

https://www.o2.co.uk/topup

 

There is a suggestion therein that you can top-up using a 'phone other than the one that you actually want to top-up :-

 

Oxonian_0-1722455761592.png

 

Please let us know if it works ! 👍

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MI5
Level 94: Supreme
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on ‎31-07-2024 21:01

on ‎31-07-2024 21:01

Yet again, repetition and therefore, pointless.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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