Blue Monday

Rumana03 · ‎14-05-2025

I won a £20 Pizza Express voucher last week on Monday. I didn't receive the voucher (checked spam folder etc). There seems to be no way to get in contact with the relevant team to chase up this voucher. Is anyone able to help point me in the right direction? Thanks.

MI5 · ‎14-05-2025

@Dave-O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎14-05-2025

We are told they seem to be taking around 48 hours. If you don't hear by the end of today, come back and we will ask the Forum Manager to take a look

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Rumana03 · ‎14-05-2025

It was last week Monday that I won so it definitely will not arrive now. I did try contacting customer services but was told that I need the O2 priority team.

Dave-O2 · ‎14-05-2025

Thanks fot the tag @MI5

@Rumana03 I have your PM and i will be in touch shortly.

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