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Stephen94 · ‎14-09-2022

I just topped up my phone for £20 and bought the £15 bundle. My credit is now £0 and I cannot make any calls from my number. It says I need to top up again.

gmarkj · ‎14-09-2022

Sounds like you need to get in touch with customer services @Stephen94

You can either call them on 4445 or message them on social media.

Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎14-09-2022

Sounds like you need to get in touch with customer services @Stephen94

You can either call them on 4445 or message them on social media.

Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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