on 05-06-2020 09:28
on 05-06-2020 10:38
on 05-06-2020 10:38
Remaining allowances: You have Unlimited text and minutes and 3072.0MB of data left
Although the balance is showing as 0.00.
Something is definitely not happy though....when I try to ring out, it beeps once then nothing but when I try to call the number, it goes straight to voicemail yet I have full bars.
on 05-06-2020 11:24
on 05-06-2020 11:24
So that confirms that your credit has been applied to your account and you have allowances to use.
Try restarting your phone first in case it's just dropped off the network.
Also check your postcode here for any local issues O2 Service Status
on 06-06-2020 09:04
on 06-06-2020 09:04
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here