Top-up Issue

[Silver]

I recently topped up my phone but did not receive any of the data or benefits 

[pgn · Accepted solution]

Did you top-up the right phone number, @Silver?

Ways to check here: 

To check your remaining allowances:

• Call 4444 free, then choose option 2 and 2 again.
• Text BALANCE free to 20202.
• Visit My O2.
• To try the top-up again, check the ways here: Guide How to Top Up (PAYG)