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I cannot top my phone

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Arion
Level 1: Joiner
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‎19-05-2023 11:02 - last edited on ‎19-05-2023 12:05 by

‎19-05-2023 11:02 - last edited on ‎19-05-2023 12:05 by

My phone no. [personal details removed], I found that I forgot to top-up my phone, now I sm try to top up my phone no, I log in O2 but message showing to contact O2, can I top up my phone number again?

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MI5
Level 94: Supreme
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‎19-05-2023 11:46

‎19-05-2023 11:46

@Arion 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Flagged for visible phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150618 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎19-05-2023 11:46

‎19-05-2023 11:46

@Arion 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Flagged for visible phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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