Upgrade Issue

Bs15 · ‎19-10-2024

I've been told my upgrade order is subject to credit checks. I was told to hang on and o2 would get back to me within 24 hours. That time is almost up and I've heard nothing.

MI5 · ‎19-10-2024

@Bs15

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎19-10-2024

Weekend, probably... Looks like you should contact the sales team as they can help with that – message them on Social Media - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, @Bs15

Links to O2 Social Media Team here