Top Up

[Anonymous]

Hi, I am living abroad and I'm trying to TOP UP my phone by using my MasterCard, but i couldn't!

(Something is broken, please try again later)

your kind help is read appreciated.

[MI5 · Accepted solution]

We’ve had a few people report issues lately.
Please see link for alternative ways to top up and as the forum is public, please remove your phone number.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines...

[Cleoriff]

If you are having problems topping up abroad then this method would be ideal https://www.mobiletopup.co.uk/o2  (However it could just be another 'system glitch' so try again later via your normal route) @Anonymous

[MI5]

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@Cleoriff wrote:

If you are having problems topping up abroad then this method would be ideal https://www.mobiletopup.co.uk/o2  (However it could just be another 'system glitch' so try again later via your normal route) @Anonymous

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Yep, useful info from your link I gave above

[Cleoriff]

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@MI5 wrote:

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@Cleoriff wrote:

If you are having problems topping up abroad then this method would be ideal https://www.mobiletopup.co.uk/o2  (However it could just be another 'system glitch' so try again later via your normal route) @Anonymous

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Yep, useful info from your link I gave above

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Indeed,, and I was pointing that individual part out to make it easier when abroad (something that others do frequently). Also inferring that it could be a glitch in the system...

[MI5]

Quite likely due to the number of reports just lately.

[jonsie]

Likely and probably no doubt 🤑