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Anonymous · ‎05-12-2017

I want to keep my same number and change from pay monthly to pay as you go. Is the process difficult, lengthy and can I do it all on-line?

MI5 · ‎05-12-2017

Its real easy.
All explained here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Give customer services a call on 202 and they will sort it all out for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-12-2017

Its real easy.
All explained here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Give customer services a call on 202 and they will sort it all out for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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