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Terrif reset please help

Dove223
Level 1: Joiner
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everytime i top up i have to contact o2 customer support however today they are down aparently. does anyone know a way to restart my terrif? please help

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MI5
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All ways to top up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
If you top up before your anniversary date your tariff will start automatically on your anniversary date without the need to contact O2. It resets once every 30 days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable

@Dove223 Which tariff are you on? You can top up using a voucher bought from your local corner shop or call 4445, you could also pop To your nearest O2 shop first thing tomorrow 

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MI5
Level 94: Supreme
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Registered:
All ways to top up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
If you top up before your anniversary date your tariff will start automatically on your anniversary date without the need to contact O2. It resets once every 30 days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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If you have the latest version of My O2 you can now top up through the app.

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EmilieT
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Good morning @Dove223, and welcome to our forum! Wave

 

@Anonymous, @MI5 and @jonsie shared a lot of advice above, which I hope helped you sort this out. Let us know how you get on please! 

Access for You: Registration - Find out how to register for our Access for You service.
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