Solved: Tariff change - O2 Community

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Registered: 24-06-2020

I want to change tariff immediately because my data has expired. It was £10 but I want to change to £20

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Registered: 14-01-2013

@CAMPBELLHUAWEI

If on Big |Bundle then check here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

You can change by texting 21300 and 20DATABB

However it will only change on your anniversary date.

So to cover you for now, go to the shop and buy a data Bolt On

https://www.o2.co.uk/shop/tariffs/bolt-ons

Veritas Numquam Perit

Girl in a jacket

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127667 Posts
834 Topics
7586 Solutions

Registered: 14-01-2013

@CAMPBELLHUAWEI

If on Big |Bundle then check here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

You can change by texting 21300 and 20DATABB

However it will only change on your anniversary date.

So to cover you for now, go to the shop and buy a data Bolt On

https://www.o2.co.uk/shop/tariffs/bolt-ons

Veritas Numquam Perit

Girl in a jacket

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Registered: 04-04-2012

@CAMPBELLHUAWEI

To change tariff before your anniversary date, you'll need to call customer service.

Guide: Coronavirus Community Help and Support

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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