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Tariff change

CAMPBELLHUAWEI
Level 1: Joiner
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I want to change tariff immediately because my data has expired. It was £10 but I want to change to £20
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Cleoriff
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@CAMPBELLHUAWEI 

If on Big |Bundle then check here https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

You can change by texting 21300 and 20DATABB

However it will only change on your anniversary date.

 

So to cover you for now, go to the shop and buy a data Bolt On

https://www.o2.co.uk/shop/tariffs/bolt-ons 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 127680 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@CAMPBELLHUAWEI 

If on Big |Bundle then check here https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

You can change by texting 21300 and 20DATABB

However it will only change on your anniversary date.

 

So to cover you for now, go to the shop and buy a data Bolt On

https://www.o2.co.uk/shop/tariffs/bolt-ons 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@CAMPBELLHUAWEI 

To change tariff before your anniversary date, you'll need to call customer service.

Guide: Coronavirus Community Help and Support 

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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