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Level 1: Joiner
Posts: 1
Registered: ‎07-12-2018
Accepted Solution

TOPPING UP ONLINE

i am unable to complete topping up of my phone. I get so far then i see this message--''waiting for an available agent'' What on earth is going on. I have never before encountered this waiting for an agent!!!!

Posts: 67,893
Topics: 663
Registered: ‎14-01-2013

Re: TOPPING UP ONLINE

[ Edited ]

@AMARACHI

Probably all busy after yesterdays outage

Other ways to top up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

It may be far quicker for you to purchase a voucher for now

*The Game Is On*


Community Manager
Posts: 5,335
Registered: ‎23-07-2014

Re: TOPPING UP ONLINE

Hi @AMARACHI, how are you doing with topping up at the moment? Did you manage to do this in the end as it's been a few days since you posted? Any help from the above information from @Cleoriff? Smiley Happy

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