on 07-12-2018 19:25
i am unable to complete topping up of my phone. I get so far then i see this message--''waiting for an available agent'' What on earth is going on. I have never before encountered this waiting for an agent!!!!
Solved! Go to Solution.
07-12-2018 19:29 - edited 07-12-2018 19:31
Probably all busy after yesterdays outage
Other ways to top up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
It may be far quicker for you to purchase a voucher for now
on 10-12-2018 16:46
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?