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Slow Internet speed

Wayne4
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Message 1 of 17
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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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@Wayne4 

Check out this guide and see if it helps Guide: How can I sort out my network issues? 

https://status.o2.co.uk/ 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 17
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Wayne4
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Hi, I've change my tartif for next month to 10 pound bundle, but want to stay on 15 pound, how can I change it back.
Thanks
Message 3 of 17
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MI5
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@Wayne4 

Only by calling 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 17
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Wayne4
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Thank you.
Message 5 of 17
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MI5
Level 94: Supreme
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Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 17
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Wayne4
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Hi, can we use 4g calling on big bundle.
Message 7 of 17
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MI5
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@Wayne4 wrote:
Hi, can we use 4g calling on big bundle.

@Wayne4 

No sorry.

It's not available on PAYG https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 17
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Wayne4
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Thank you for answering.
Message 9 of 17
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MI5
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No worries mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 17
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