Solved: Slow Internet speed

Wayne4 · ‎13-09-2020

MI5 · ‎29-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎13-09-2020

@Wayne4

Check out this guide and see if it helps Guide: How can I sort out my network issues?

https://status.o2.co.uk/

Veritas Numquam Perit

Wayne4 · ‎29-09-2020

Hi, I've change my tartif for next month to 10 pound bundle, but want to stay on 15 pound, how can I change it back.
Thanks

MI5 · ‎29-09-2020

@Wayne4

Only by calling 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Wayne4 · ‎29-09-2020

Thank you.

MI5 · ‎29-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Wayne4 · ‎03-10-2020

Hi, can we use 4g calling on big bundle.

MI5 · ‎03-10-2020

@Wayne4 wrote:
Hi, can we use 4g calling on big bundle.

@Wayne4

No sorry.

It's not available on PAYG https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Wayne4 · ‎03-10-2020

Thank you for answering.

MI5 · ‎03-10-2020

No worries mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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