Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi can anyone advise how the £5 bundle works please? I have £10.00 debited from my account at the end of each month. From previous converastions with O2 on line, what I could gather was that I pay £5 for one month but then have £5 credit for the mont...
Hello, I'm having issues claiming my free £10 credit. I've topped it up with £10 as stated and sent the text to 21500, but the message keeps failing to send and says couldn't send message. Is there anyway to fix this?
Cant call from bulgaria as was in touch with 02 and they said manually select network provider to mobile tel and i dont have this option. If I call someone I have to switch everytime new provider to make another call. any ideas
How do I disable the balance notifications after every message and phone call?
Hi,I have not been able to register/sign-up for auto top for a few times now. I used the same credit card to do regular top up without any problem, but failed to register auto top up using the same card. Would appreciate if somebody can help. The err...
After renewing my phone contract I received text message from phone no +447771125799 saying payment for latest bill could not be processed and asking me to update payment info to [mod edit: removed to ensure safety] obviously i did not do this suspec...
Data from previous bundle didn’t roll over.I also had one day left of data I had about (70GB left) and it got erased when I switched bundles that day. (So I didn’t get to use that data on my final day)
Can't get a pac code. Texted and tried on my o2. Just says there is a issue with request. Can't speak to agent as never any available?
I gather that Customer Services on 4445 need to add the £10 credit manually. But they are not responding at this time.
I have an old PAYG tariff (text and web) on an even older number. I need to keep the number active but don't use any credit for this number. Can anyone tell me definitively how often I need to top up / make a call to kee the number "live" I've been t...
