Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi, I got a new pay as you go sim yesterday. Signed up to Myo2 and did a £10 top up. Got an email to say it was successful, that it would be added to the correct number of the new sim inc a reference but the balance is still £0.00. I did this around ...
Hi, I got a new phone and my sim card is too big for it! I need a smaller one but i want to keep the same number , can you help me!
Hi @Marjo, @Martin-O2, @LukasB,I have tried unsuccessful to contact O2 by phone and chat features. My contract ends on the 13th of this month and I have organised a pay as you go sim, which I am currently using. I need to notify O2 to the change or I...
How do l get my phone unlatched to work on any network . I went through the online chat and got a message to say my phone has been unlatched but it still won’t work on other networks .
Hi, ive got a new galaxy a21s which wants a nano sim, my old phone is a galaxy s2, im on clasic p.a.y.g. so i would like to keep same number, and transfer everything from one phone to the other. can they do this in the o2 shop. thanks, viv.
im on a roling contract so on the 10th i get more data. can i set up my visual voicemail?? as evertime i look it up it asked for idata
O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: Received the above as a text message. Was busy at work & wasn’t paying attention and clicked link. Link is very similar to 02 asking fo...
When I try call a certain number from my O2 phone I get the message number not recognised, and when I text it says number formatted incorrectly. How do I fix this? I know fro a fact they havent blocked me.
I have £15 credit but my big bundle renewal date is in 2days and I’ve ran out of data so I want to start my big bundle pack early. How do I do this please.
I received my new SIM today and I've tried topping up with 4 different cards from 4 different providers, each time I'm told it's an issue with my bank and to call them.It's clearly not my bank unless all 4 banks are having exactly the same issue. O2 ...
