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on 12-04-2024 08:45
I can not find in my O2 account my usage history. I am especially interested in SMS sent out, as I suspect a mobile app sending out SMS automatically without my content? How can I find out the number of SMS sent out and preferably even the contents of them?
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on 12-04-2024 10:29
Information isn't available on PAYG unless you apply for a SAR
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on 12-04-2024 08:55
Are you able to check in your phone's message log?
We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.
All methods of contacting O2 are here Guide: How to find help & contact O2
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on 12-04-2024 09:34
If you download your bill in pdf and scroll down to near the end you will find everything itemised including date, time and number of your SMS messages.
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12-04-2024 10:28 - edited 12-04-2024 10:37
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12-04-2024 10:28 - edited 12-04-2024 10:37
@Enlli wrote:If you download your bill in pdf and scroll down to near the end you will find everything itemised including date, time and number of your SMS messages.
Mine doesn't show the date or time of my text messages. It does show the phone numbers I sent to and how many I sent to that number within the billing cycle but nothing else.
The op was also asking for the content if possible and that will never be shown.
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on 12-04-2024 10:29
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on 12-04-2024 10:38
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on 12-04-2024 10:38
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on 12-04-2024 10:49
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on 12-04-2024 10:49
Missed the PAYG bit.... i
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on 12-04-2024 11:12
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on 12-04-2024 11:12
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on 12-04-2024 11:41
Hopefully @Jero37337351 wasn't crawling My O2 looking for it 😇
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on 12-04-2024 12:18
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on 12-04-2024 12:18
Thanks all. Then it will be GDPR SAR (a bit sad of course as I will take up to 30 days).
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