Roaming not working in Spain

[Woknet]

New to O2 just arrived in Spain but roaming is not working, any advice most welcome

[Cleoriff]

What phone have you got @Woknet ?

If an iPhone, then change your APN to"mobile.o2.co.uk" if you are pay monthly or payandgo.o2.co.uk if you are PAYG

If any other phone, then you may have a Roaming Bar applied. You need to contact O2 to have it removed All numbers including Skype are in this guide Guide: Coronavirus Community Help and Support 

[MI5]

@Woknet 

Not usually any problems with PAYG but try manually searching for different networks.

Simply rebooting the phone can help too.

If nothing works, contact O2 to check for roaming bars Guide: Coronavirus Community Help and Support (Numbers to try).

[Woknet]

Thanks, I tried that but no Luck

[Woknet]

What’s the best way to contact O2?

[MI5]

You'll need to call O2 @Woknet 

All numbers and methods in this link Guide: Coronavirus Community Help and Support 

[Cleoriff]

@Woknet 

All given in the link I posted above.

[MI5]

Me too but strangely missed.......

[Cleoriff]

[Woknet]

Hi, have tried that but still not working spent 10 days so far calling customer services but still not working!