Solved: Request for a new sim card

Garethc88 · ‎14-04-2020

With all stores being closed my house bound father cannot get a new sim card. I've tried calling support who are of no use due to just hanging up re:covid 19. Everytime we reset his my02 app and follow the link in the email it gives an error.

How can I get my father a nano sim and keep his number right now. (soon).

MI5 · ‎14-04-2020

@Garethc88

You need to keep trying.

All methods and numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎14-04-2020

@Garethc88

You need to keep trying.

All methods and numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Request for a new sim card

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Restart after using my allowance

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