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Staggs1 · ‎20-09-2024

I need a receipt for my monthly top ups

MI5 · ‎20-09-2024

The only receipt is your bank statement or you need to raise a SAR.

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎21-09-2024

If you top-up by voucher @Staggs1 and buy them from a supermarket (say Tesco or Sainsburys), you can ask for a till receipt in addition to your top-up voucher. 👍

MI5 · ‎22-09-2024

In the future maybe but that's not helping the current situation.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎22-09-2024

And absolutely useless if the Op is on a rolling plan.. as its paid by Card...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎22-09-2024

Indeed but it all counts towards the rewards.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-09-2024

@MI5 wrote:
Indeed but it all counts towards the rewards.....

And this is why I've pretty much given up these days....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-09-2024

Fight or flight @jonsie

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎23-09-2024

Im like you @jonsie about to give up as its not worth the effort at times...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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