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Receipt

Staggs1
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I need a receipt for my monthly top ups

Message 1 of 9
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8 REPLIES 8

MI5
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@Staggs1 

The only receipt is your bank statement or you need to raise a SAR.

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
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Oxonian
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If you top-up by voucher @Staggs1 and buy them from a supermarket (say Tesco or Sainsburys), you can ask for a till receipt in addition to your top-up voucher. 👍  

Message 3 of 9
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MI5
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In the future maybe but that's not helping the current situation.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
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madasaf1sh
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And absolutely useless if the Op is on a rolling plan.. as its paid by Card... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 9
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MI5
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Indeed but it all counts towards the rewards.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
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jonsie
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@MI5 wrote:

Indeed but it all counts towards the rewards.....


And this is why I've pretty much given up these days....

Message 7 of 9
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MI5
Level 94: Supreme
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Fight or flight @jonsie 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
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madasaf1sh
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Im like you @jonsie  about to give up as its not worth the effort at times... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 9 of 9
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