Puk code

[Katherine]

Brought a pay as you go sim card for the great phone number, and I want to do a sim swap, I have registered it,I want to do a sim swap so I can use the number on giffgaff, question is do I need to top the o2 sim to activate it? Because seems a waste because the balance won’t follow over to giffgaff? Also how do I get the puk code? Tia

[Cleoriff Level 87: Glorious · Accepted solution]

Hi @Katherine

Yes you will have to top up the phone to activate it on the O2 network

Sim swap info here http://swapmysim.o2.co.uk/

How to get your PAC code here https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

[MI5 Level 94: Supreme]

Just request your PAC then give it to giffgaff.
O2 have provided PAC's in the past without topping up.

[jonsie Level 92: Chief]

It would depend who you speak to O2 won't normally give a PAC for an inactive sim.