Phones that I have already purchased

[Deorsa2020]

I am really angry with O2 that a phone I have paid for and got a renewal is locked it is my phone so what right or reason is it locked

[Cleoriff]

@Deorsa2020 

O2 started selling unlocked phones in 2018

Guide: Unlocking an O2 phone to use a different SIM card 

[Deorsa2020]

I am still with O2 as I bought a new phone but I have 4 Foster kids and we give them the old phone I went with Sky as they offered unlimited mins and text and 1gig for £3 for year so have 4 sims but when l put the sim in it asked me for unlocked code

[O2Sarah · Accepted solution]

There are various ways to ask us to unlock your device:

• Fill out our device unlocking form (if we accept your request, we’ll email you within seven days with the details of how to unlock your device).
• Go to My O2.

You’ll need to have your IMEI ready (see previous FAQ for more information on your IMEI).

Hope this helps