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Personal hotspot not working

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Juliet12
Level 1: Joiner
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on ‎01-07-2020 20:46

on ‎01-07-2020 20:46

Hi, since swapping my old pay monthly sim for pay as you go, my personal hotspot is not working. My laptop trying to connect says “can’t connect to this network”. But I have enough data and use internet on my iPhone as per usual. What to do?
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MI5
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on ‎01-07-2020 20:52

on ‎01-07-2020 20:52

@Juliet12 

You can't hotspot on PAYG, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151770 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎01-07-2020 20:52

on ‎01-07-2020 20:52

@Juliet12 

You can't hotspot on PAYG, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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