on 12-02-2019 18:48
on 15-02-2019 11:22
on 15-02-2019 11:22
on 15-02-2019 11:27
on 15-02-2019 11:27
The gurus are looking into this still, and I've shared all the information I got with you. If you'd like I can arrange a callback for them to walk you through what going on?
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on 15-02-2019 11:47
on 15-02-2019 11:58
on 15-02-2019 11:58
@Legfan I understand it's very frustrating and I'm afraid I only know as much as I've shared with you previously. As I mentioned I'm happy to arrange a callback with the gurus so you can talk through these questions, we can discuss it further via Private Message.
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on 15-02-2019 12:12
on 15-02-2019 12:47
on 15-02-2019 12:47
No problem at all, I understand it's been a long wait and you've not been told much. If I get any further information or update I'll let you know, and in the meantime I'll also pass on your feedback around the experience overall and how it's been handled by Customer Service.
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→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?