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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 52754 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26644 Views
  • 19 replies
  • 2 kudos

Resolved! Payments

Having spent 10 minutes listening to recorded messages, just been cut off before being passed to an ACTUAL person to speak to. I've just checked my bank statement to find two lots of £20 have been taken from my account within a week and need to know ...

Daffodil by • Level 1: Joiner
  • 937 Views
  • 3 replies
  • 0 kudos

Two numbers on One account

Hi I recently changed to O2 from EE, transferred my number over but I now have 2 numbers on the one account. I want to loose the old O2 number and keep my old number from EE what do I do please?

Milo by • Level 1: Joiner
  • 1455 Views
  • 6 replies
  • 0 kudos

Resolved! Texting international countries

I can't text family in the Republic of Ireland from Scotland on my iphone se. I have £10 credit on my phone but the text still won't send with wifi or not. I am a O2 pay as you go customer. Any ideas?

Pd1 by • Level 1: Joiner
  • 769 Views
  • 2 replies
  • 0 kudos

Resolved! test

Hello! My name is Kate.Im leaving the UK for 5 months. I dont want to cancel my tariff and get the new number when I'll be back and I also dont want to pay that much all these 5 months (because ill be out of country). Pay as you go? How does it work?...

Kate2603 by • Level 1: Joiner
  • 2912 Views
  • 20 replies
  • 0 kudos

Resolved! Retain current mobile phone number

I am with Plusnet on a monthly contract and considering switching to O2 Pay as you go Sim Can I transfer my current mobile number if I obtain a PAC code from Plusnet Thanks

Resolved! o2 phone locked

Hi, I used to be on a contract but just paid the rest of my device plan to switch to PAYG. In order to switch to PAYG, I had to write to customer service, then call and even had to go to one of the store. I said that I was paying the rest of my devic...

Resolved! Replacement sim

Can I get a replacement SIM? My old one is damaged and won't work.

Simon12 by • Level 1: Joiner
  • 792 Views
  • 3 replies
  • 0 kudos

O2 PAYG SIM in a Mobile Broadband Device

Can I ask - is there a difference between an O2 Phone PAYG SIM and a Tablet/Mobile Broadband SIM?Picked up a PAYG SIM in store with the intention of giving the mobile data coverage a test-drive before deciding where to move to O2 but it won't work in...

Resolved! zero balance

I purchased a new 10GBP (2GB/500min/5000text) PAYG SIM last week, but my balance is saying zero - how come?Cheers.Christine.

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