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ManLikeS1 · ‎18-07-2023

Put a £20 rolling plan on but it was pending till next week so I called up 4445 to try get it activated, was put on hold for 30 minutes. Finally got hold of someone. Explained the situation then was put on hold for another 20 mins. The line disconnected waited an hour and checked my O2, the women on the call deleted my tariff. So I called up again and explained the situation. They said they activated my tariff, yet I still have nothing. What do I do?

MI5 · ‎18-07-2023

@ManLikeS1

You have 2 choices.

1 - call back again.

2 - Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-07-2023

@ManLikeS1

You have 2 choices.

1 - call back again.

2 - Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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