Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52968 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26867 Views
  • 19 replies
  • 2 kudos

Registering PAYG sim

Hi, I have just got a new payg sim card. I have put it in my phone and I topped up £10 online. When I went to register for an account it asked me enter the number which I did and then said it would send me a text message with a code. I have not recei...

helpme78 by Level 1: Joiner
  • 535 Views
  • 1 replies
  • 0 kudos

Moving old number to new PAYG sim

I just cancelled my pay monthly plan. I was given a new sim, and called o2, who told me to wait 24hrs until my phone stopped working, then put the new SIM card in, and turn my phone on. I’ve done all that but my old number hasn’t migrated to the new ...

PAYGuser by Level 1: Joiner
  • 739 Views
  • 1 replies
  • 0 kudos

Resolved! Number Move -- Time Window Missed (Twice)

Hi. I don't know if anyone can help me, I requested my number to be moved on Tuesday @ 11am. The number still has not moved and my old contract (with Three) is still activate and the sim is still working as well. Any suggestions as I need the new sim...

RichardLA by Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! Pay as you go

can u change ur pay as u go number to a contract?

Bintang by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

The option for wifi calling is not available for me for some reason. Can somebody help to enable it? And it cannot be found in my iPhones settings.

Resolved! PAYG Replacement SIM

The SIM inside my phone is damaged and is on the verge of not working anymore. I went to one of the stores to get a replacement SIM card, but I said that I would like to do it myself in my own time, as I am very busy, and found it very easy when I di...

TR4 by Level 1: Joiner
  • 1282 Views
  • 3 replies
  • 0 kudos

Data usage abroad

HiI am in Greece and supposedly I should be able to use my bundle. However, I noticed I have no data. Is that because I finished my GB or because I have limited usage here in Greece. Can I add more gigabytes?

NEvans by Level 1: Joiner
  • 619 Views
  • 2 replies
  • 0 kudos

Resolved! Over zealous information.

It seems that every time I send a text I get a popup from 02 telling me what my balance is and to text balance free to 20202 to check my remaining tariff and Bolt On allowances.I'm sure they mean well, but I'm fine topping up if I really feel it's ne...

Resolved! Tariff

I am asking for tariffs, if I get a tariff with 100 minutes international call, is this mean free 100 minutes call? How can I know the countries that include in these 100 minutes please

Saud by Level 1: Joiner
  • 435 Views
  • 1 replies
  • 0 kudos

Cancelling/closing O2 account

Hi,I was a pay as you go customer with a rolling plan but have now have transferred my numbers using PAC codes and have them activated and working with another provider. I have also received my refund cheque in the mail for the remaining credit that ...

Mark111 by Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos