Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52652 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26580 Views
  • 19 replies
  • 2 kudos

My o2 app

Hi im havin trouble loggin into my o2 app

Dannii1 by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

sim card deactivated

i want to reactivate a sim card, i have spent over an hour on the phone to customer service who passed me from one person to another, no one has even looked at the issue i have raised

cjwj999 by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Billing

Two payments of £10 have been taken out of my bank total of £20. I only have £10 each month

Jen16 by Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos

Resolved! Spend cap

I would like to increase my spend cap 

GK3 by Level 1: Joiner
  • 288 Views
  • 1 replies
  • 0 kudos

Extra data

I am meant to get extra 50gb data if i topped up before the 2nd september i topped up yesterday and didnt recieve the extra 50gb,

Brandin by Level 1: Joiner
  • 362 Views
  • 2 replies
  • 0 kudos

Sim only contract

I would like the cheapest option for my phone as I hardly use it. At the moment it is costing me £32.00 a month and I see online for sim only it would cost £10

Resolved! No credit even though i topped up and only used free Wi-Fi

Hi,I’m visiting the USA and topped up £38.00 for it to completely disappear. I only had my phone on for a few minutes at the time I turned on mobile data and roaming as I was at the airport quickly trying to check emails but no credit to.Ive turned o...

Emma1979 by Level 1: Joiner
  • 1101 Views
  • 7 replies
  • 0 kudos

Esim

Oh dear lord how hard can it be to get an esim.....await for the esim link to arrive...but in order to access the QR code I need to enter a 6 digit code sent by sms BUT due to applying for an esim my phone sim has been cut off so cannot get a sms mes...

Gavla by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos