Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51867 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26268 Views
  • 19 replies
  • 2 kudos

Resolved! Transfering number to Three

Hi, my Husband has bought me a new handset/contract on Three mobile. The new contract is in his name, he will pay the bills. Am I able to transfer my o2 paygo non contract number over to the Three account, even though it's in his name? Should I just ...

Resolved! International texts on rolling bundle

Hi ive just purchased a £15 rolling bundle. It says it includes 100 minutes of calls to international numbers but nothing about texts, are these included as well?

Resolved! Registering SIM card for Kids Smart Watch

Hi, I am trying to register a SIM card for my son's PAYG smart watch and having difficulty doing this as when entering the mobile number within my O2 account and inserting the card into the device, there are no messages coming through with a verifica...

LDickie by Level 1: Joiner
  • 2064 Views
  • 2 replies
  • 0 kudos

Resolved! SIM card phone number

Hi when I go into my phone settings SIM section the number displayed is different to my actual phone number how do I contact this

Fingey by Level 1: Joiner
  • 1112 Views
  • 4 replies
  • 0 kudos

Resolved! Change of tariff

I need to change my tariff from a rolling one. 

Carl6 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Replace my old sim

Hi there it's just to ask if you would send me a replacement sim for this number xxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Jeanette2 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

cancel rolling plan

I recently bought a sim-free phone from O2.I already have a PAYG deal with O2 so I didn`t need to sign up to a SIM deal.However you have to buy a rolling plan for the order to be accepted.I did this as I was told that the Rolling Plan can be cancelle...