Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67312 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35139 Views
  • 19 replies
  • 2 kudos

Resolved! no bundles tariff

Does O2 offer a PayAsYouGo tariff without bundles, just a credit for usage without a one month limit? If such a tariff exists, would I need to purchase a different SIM card? Thank you.

snow7john by Level 1: Joiner
  • 1672 Views
  • 4 replies
  • 0 kudos

Contacting from Abroad

I need to query my bill I have received and if all is correct pay it but I can’t get through on the app, calling or online chat service to the pay as you go team.It could be because I am abroad but it urgently needs to be paid but I can’t see a way a...

GD6 by Level 1: Joiner
  • 6376 Views
  • 2 replies
  • 0 kudos

Refund for over £500 in unused top up balance

Hi, I have an elderly uncle who has amassed over £500 in unused balance on his O2 sim. I believe it is pay as you go and on autorenewal meaning that every month £10 or £20 is added to the balance. Unfortunately has had a a mental health condition tha...

edit_21 by Level 1: Joiner
  • 1203 Views
  • 1 replies
  • 0 kudos

Top Up

Hi there, I'm trying to top up a new phone number on my account, but this has failed after several attempts yet it is not my bank card as this is working elsewhere - is there a problem currently with O2 and the top up service?

MCJ by Level 1: Joiner
  • 688 Views
  • 2 replies
  • 0 kudos

O2 app

I change network to o2 few months ago but still I am not able to log in to o2 app to check my balance or top up account

Resolved! O2 Travel Opt out Bolt on

What exactly is the 02 Travel Opt Out Bolt on in my list of Bolt ons in the MyO2 app? I've added it as a Bolt on thinking I would get 4p per mb in Switzerland and the 4 other countries included, but I notice in the Europe checker it says the standard...

Anonymous by Not applicable
  • 4419 Views
  • 8 replies
  • 0 kudos

boostbox

can i get a boostbox if i'm on payg?

Fazzer by Level 1: Joiner
  • 834 Views
  • 1 replies
  • 0 kudos

Resolved! Back in the USA - one phone has gone from my account in the last few days!

OK, I live in the USA. I keep two UK PAYG O2 phones (mine and wife's) for use when there. I'm aware of the 6 month rule and go to lengths to make sure I send a paid txt from one phone to the other and vice versa within this period to make sure I don'...

Mark-USA by Level 2: Apprentice
  • 8515 Views
  • 31 replies
  • 0 kudos