- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-03-2024 15:22
I want to use my top up balance to purchase a plan
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-03-2024 15:25
Can only be done on a big bundle, not a rolling plan.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Pay As You Go: Introducing "Rolling Plans"
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-03-2024 15:25
Can only be done on a big bundle, not a rolling plan.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Pay As You Go: Introducing "Rolling Plans"
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 12522 Posts
- 80 Topics
- 3288 Solutions
on 18-03-2024 15:29
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-03-2024 15:29
You can't for a rolling plan it is done via a continuous payment authority
For a Big Bundle have a look here https://www.o2.co.uk/help/pay-as-you-go/big-bundles
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 2 Posts
- 1 Topics
- 0 Solutions
on 18-03-2024 15:33
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-03-2024 15:33
Does this mean that I have to order a new SIM card? Can I not just purchase a big bundle on my current SIM?
- 12522 Posts
- 80 Topics
- 3288 Solutions
on 18-03-2024 15:47
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-03-2024 15:47
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-03-2024 15:58
All details in my first post above @Grim
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-03-2024 16:04
In case you missed it.
If you're already on Pay As You Go, text one of the following free to 21300:
Big Bundles
- BIGBUNDLE5 for the £5 tariff
- 10DATABB for the £10 tariff
- 15DATABB for the £15 tariff
- 20DATABB for the £20 tariff
- 30DATABB for the £30 tariff
Or you can choose a Big Bundle in My O2.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

