Pay monthly to pay as you go

Dyan · ‎20-12-2020

Long story short, i've been trying to transfer pay monthly number to pay as you. Called O2 3 days in a row and each time been assured the transfer will be done in 24hours - well 72 hours later I'm still waiting and it feels like i'm going around in circles. Anyone else experienced trouble like this? Called customer services and 202 numerous times, spoke to numerous people/departments and not getting anywhere!

MI5 · ‎20-12-2020

I'll ask @O2Georgina to contact you in the morning @Dyan

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Dyan · ‎20-12-2020

Thank you, I would appreciate that

MI5 · ‎20-12-2020

No worries

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Georgina · ‎21-12-2020

Morning @MI5 Thanks for the tag

@Dyan I will send you a private message now so we can look in to your query.

O2

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