APN values

Iansmith01 · ‎22-12-2020

Hi

I have a Netgear Orbi 4G LTE router. The APN values given to me are not accepted by the router. I'm trying to use it at first on a pay as you go data sim. Does anyone know the correct APN settings please.

MI5 · ‎22-12-2020

@Iansmith01

Settings are here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Iansmith01 · ‎22-12-2020

Many thanks but those are the ones I have and keep getting rejected?

MI5 · ‎22-12-2020

@Iansmith01

What is the error message you get and is it a broadband sim you are using?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎22-12-2020

Only these will work https://www.o2.co.uk/tablet-sims

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Iansmith01 · ‎22-12-2020

The netgear orbi app keeps saying check APN values and resubmit.

many thanks

MI5 · ‎22-12-2020

@Iansmith01

So just to confirm, you are using these settings:

Name : o2 internet

APN : payandgo.o2.co.uk

Proxy, Port : leave blank

Username - payandgo

Password - password

Server - leave blank

and you have a data sim as I linked to above?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Iansmith01 · ‎22-12-2020

Yes tried these and others given by o2. I have the correct SIM card

madasaf1sh · ‎22-12-2020

Can you post a screenshot of the settings you are trying to save

Also have you checked Netgears Support pages..

edited as noted error message already mention

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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