Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Posts: 98,480
Topics: 762
Registered: ‎14-01-2013

Re: Pac code on new PAYG sim - no credit

Pleased to hear it @Kbear 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Level 1: Joiner
Posts: 1
Registered: ‎10-02-2021

Re: Pac code on new PAYG sim - no credit

[ Edited ]

Hi, Im in the same boat, I have tried to call customer services but no help, can anyone help as its my son number and all his friends know it. thank you in advance.

 

Level 49: Rootin' Tootin' 
Posts: 6,845
Registered: ‎26-03-2014

Re: Pac code on new PAYG sim - no credit

[ Edited ]

Will see if either @O2Lisa or @O2Korey  can assist you with this then @P_Dad

 

 

Edited to add correct names

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Posts: 394
Topics: 0
Kudos: 43
Solutions: 12
Registered: ‎08-03-2017

Re: Pac code on new PAYG sim - no credit

Thanks for the tag @gmarkj smiling

I'll message you privately @P_Dad and look in to this for you

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks Smiley Happy

signature
Level 1: Joiner
Posts: 2
Registered: ‎17-02-2021

Re: Pac code on new PAYG sim - no credit

Hi, I am in same position could please someone help me.
Level 1: Joiner
Posts: 2
Registered: ‎17-02-2021

Re: Pac code on new PAYG sim - no credit

@O2Lisa or @02Korey could you please help me
Posts: 115,381
Topics: 571
Solutions: 15,780
Registered: ‎04-04-2012

Re: Pac code on new PAYG sim - no credit

@Sergejs 

On rota now is @O2Thomas and @O2Waqas 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
O2 Support
Posts: 105
Registered: ‎01-07-2020

Re: Pac code on new PAYG sim - no credit

Thank you for the tag @MI5 

 

@Sergejs I will send you a private message, so we can look into this for you

 

Thanks 

 

Waqas 

signature
Posts: 394
Topics: 0
Kudos: 43
Solutions: 12
Registered: ‎08-03-2017

Re: Pac code on new PAYG sim - no credit

Morning @Sergejs, I can see my colleague has responded to the tag but if you need any further help just let me know smiling

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks Smiley Happy

signature
Level 1: Joiner
Posts: 1
Registered: ‎25-03-2021

Re: Pac code on new PAYG sim - no credit

Hi guys i am having the same issue as well, can someone message me? thanks