I am not able to make calls or send texts today. I have a PAYG phone and there is absolutely no way to contact customer service. When I go on there they say that I need to phone the PAYG team (I can't make calls and no matter how many times I say so they repeat the 'call the team'). I haven't topped up in many months but I have made calls in the past month. Would this cause the number to be disconnected for not topping up? I can get texts from O2. I was trying to top up today but cannot and I cannot make any calls at all. Or is there an issue with the network today? I hope someone can help.
