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De Actived account?

Haqtov
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How can I see if my PAYG account has been de-activated? I have no signal on my phone which I use infrequently (it's a back-up).

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pgn
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Swap SIMs between backup and main phone temporarily - if the problem follows the SIM, then the SIM in your PAYG phone has been deactivated. Contact O2 Guide: How to find help & contact O2 to find out for sure and attempt, if necessary, to get it reactivated.

Note you need a chargeable activity, typically a phone-call to another number that incurs a charge, every 6 months to keep most PAYG SIMs alive Guide How to Top Up (PAYG) 

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pgn
Level 76: Forum Legend
  • 37478 Posts
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Registered:

Swap SIMs between backup and main phone temporarily - if the problem follows the SIM, then the SIM in your PAYG phone has been deactivated. Contact O2 Guide: How to find help & contact O2 to find out for sure and attempt, if necessary, to get it reactivated.

Note you need a chargeable activity, typically a phone-call to another number that incurs a charge, every 6 months to keep most PAYG SIMs alive Guide How to Top Up (PAYG) 

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