PAYG moving to eSIM

[Bamboccio]

Hello,

I am on PAYG and I have a new phone which is eSIM only. What is the easiest way  to survival?

thank you!!!

[jonsie]

24 hours if you are lucky

Otherwise 48 hours to a week!

[Bamboccio]

The number has been moved. I try to move to eSIM myself and if not I go to à shop. Thanks again. 

[Bamboccio]

So I now tried to

move the number as described in the O2 website for iOS devices but I get the prompt of the number of the new SIM not the original number that was transferred to the new SIM. I suspect that I may need to go to the shop but I wonder if there is an easy fix. 

thanks!

[Bamboccio]

À network reset solved the problem. I will move to eSIM tonight. 

[Bamboccio]

And that failed miserably from SIM card phone to eSIM phone.  It seems like I will need to go to a shop?

[Enlli]

Probably your best bet @Bamboccio 

[Bamboccio]

Thank you all. I went to the shop and initially when they tried with their own system it failed but then they chatted to the support and all went well. They were very helpful. 

[Enlli]

Glad the shop was able to get it sorted.

Good Luck for the future